WHATSAPP-FIRST
Residents use WhatsApp. There is no new app to teach, and management gets structure behind every conversation.
STRATA MANAGEMENT SOFTWARE BUILT AROUND RESIDENT COMMUNICATION.
On The Strata isn't trying to replace every accounting, property or facility system your company already uses.
It solves a specific problem: the communication layer between residents and the management team.
WHERE TRADITIONAL STRATA SOFTWARE OFTEN STOPS
Traditional systems are strong at records and administration. Residents still:
- Call
- Ask managers directly
OTS focuses on that gap.
A COMMUNICATION LAYER FOR THE WHOLE PORTFOLIO
On The Strata sits across your portfolio as one resident communication layer, while each building keeps its own information, residents and operations.
HOW IT FITS TOGETHER
BUILDING-SPECIFIC AI
Strata AI answers using the approved information for the scheme it is serving, not generic responses.
CASES, ISSUES AND INTELLIGENCE
Resident conversations become cases and issues your team can work, and patterns you can learn from across the portfolio.
DESIGNED FOR MALAYSIAN MANAGEMENT COMPANIES
Malaysia is the current launch market, with beta onboarding now underway. On The Strata is built around how Malaysian strata and property management companies actually work: multiple schemes, WhatsApp-first residents and different rules in every building.
AI FOR PROPERTY MANAGEMENT THAT STARTS WITH THE RESIDENT EXPERIENCE
Residential property managers spend enormous time answering questions, collecting details and moving resident requests between people. On The Strata uses AI to reduce that repetitive workload while preserving management control.
Resident questions
Answer from approved information.
Maintenance reports
Collect useful details.
Building-specific context
Different properties stay different.
Human escalation
Bring managers in when needed.
Portfolio visibility
See patterns across multiple properties.