STRATA AI THAT KNOWS WHICH BUILDING IT'S TALKING ABOUT.
Generic AI can answer generic questions. Strata management doesn't work that way.
Every building has different facilities, procedures, payment information, rules and management processes. On The Strata gives AI the approved context for the scheme it is serving.
ONE QUESTION. DIFFERENT BUILDINGS. DIFFERENT ANSWERS.
Resident asks: "What time does the pool close?"
Building A
What time does the pool close?
10:00 PM.
Building B
What time does the pool close?
8:00 PM.
Building C
What time does the pool close?
Pool currently closed for maintenance.
The right answer depends on the building.
APPROVED KNOWLEDGE IN. CONSISTENT ANSWERS OUT.
Your management team controls approved building information. Strata AI can use that information when answering residents.
Answers come from approved building information. Management can see why On The Strata responded the way it did.
Can different buildings have different AI answers?
They should. Facility hours, procedures, payment information and building rules vary between schemes, so resident AI should use scheme-specific approved information rather than generic responses.
NO APPROVED ANSWER? DON'T BLUFF.
If the platform doesn't have an approved answer, it can surface the question rather than inventing one.
STRATA AI DOES MORE THAN ANSWER QUESTIONS
It can help:
- Collect missing details
- Identify the resident topic
- Structure operational issues
- Associate relevant information
- Bring managers into the conversation