MANAGE 20 BUILDINGS. NOT 20 WHATSAPP INBOXES.
Residents want fast answers. Your managers need context. Every building has different rules.
On The Strata gives management companies one resident communication layer across the portfolio while keeping each building's information and operations separate.
ONE COMPANY. MULTIPLE BUILDINGS.
Manage multiple schemes from the same platform. Each building can retain its own:
- Residents
- Managers
- Facilities
- Procedures
- Approved information
- Operational context
RESIDENTS GET A BUILDING-SPECIFIC EXPERIENCE
The answer for one condominium doesn't become the answer for another. Pool hours, moving procedures, payment details and facility rules can differ by scheme.
YOUR TEAM GETS ONE OPERATING VIEW
Management teams can see:
- Resident enquiries
- Open issues
- Completed enquiries
- Important escalations
- Building activity
- Recurring topics
- Information gaps
ADD STAFF WITHOUT LOSING CONTROL
Support company-wide managers and scheme-restricted staff.
STOP REPEATING THE SAME ANSWERS
Routine questions can be handled from approved information while your team focuses on work requiring human judgement.